At D’cibeles Records, we are committed to protecting and respecting your privacy. This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal data when you access and use our website, as well as your rights regarding that data.
1. Who is responsible for your personal data?
The company responsible for processing your personal data is:
D’cibeles Records
Address: Puebla 174, Colonia Roma Norte, Cuauhtémoc Borough, C.P. 06700, Mexico City
Email: info@dcibelesrecords.com
Telephone: +52 55 7158 5701
2. What personal data do we collect?
We collect the following personal data when you register on our website or make a purchase:
• Full name
• Email address
• Shipping address
• Phone number
• Payment information (via secure payment platforms)
• Registration information (username, password)
3. What do we use your personal data for?
The personal data we collect is used to:
• Process and manage your orders.
• Send purchase confirmations, status updates, and other notices related to your order.
• Provide you with customer support.
• Send you information about products, offers, and news related to our store (if you have given your consent).
• Comply with our legal and tax obligations.
4. How do we protect your personal data?
We have physical, electronic, and administrative security measures in place to protect your personal data. This includes using encryption for the transmission of sensitive data and storing your data on secure servers.
5. Do we share your personal data with third parties? We do not share your personal data with third parties, except in the following cases:
• Service providers: We may share your data with companies that provide us with services necessary to operate the website (for example, payment platforms, shipping services, among others). These companies are obligated to protect your data and may only use it for the specific purposes of these services.
• Legal requirements: If required by law or if we believe it is necessary to comply with a legal process, protect our rights, the security of our users, or prevent fraud.
6. How long do we keep your personal data?
We will keep your personal data for as long as necessary to fulfill the purposes described in this policy, and subsequently for as long as required by Mexican law to comply with our tax and legal obligations.
7. Your rights regarding your personal data
You have the right to access, rectify, cancel, or oppose the processing of your personal data (ARCO rights). To exercise these rights, you can send us a request to the email address [Contact email]. In your request, please clearly indicate the right you wish to exercise and the data you wish to modify, delete, or access.
8. How can you modify your contact preferences?
You can update or correct your personal data, as well as modify your contact preferences (for example, whether you wish to receive promotional emails), at any time from your user profile on the website or by sending an email to [Contact Email].
9. Consent
By using our website and providing us with your personal data, you agree to the terms of this Privacy Policy. If you do not agree with our policy, please do not use our services.
10. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the date of the last update. We recommend that you review this policy periodically to stay informed about how we are protecting your personal data. ________________________________________
Simplified Privacy Notice:
D’cibeles Records respects your privacy and is committed to protecting your personal data. We collect information such as your name, email address, physical address, and phone number to process your orders and send you information about products and offers. We do not share your data with third parties, except to comply with applicable laws. You can consult our Privacy Policy for more details on how we use and protect your information.